We have been receiving reports from some of our hosted customers regarding connection problems with the MPulse hosted application. We are troubleshooting this problem with our hosting service provider (NeoSpire) and anticipate having the issue resolved soon.

We appreciate your patience while this problem is being resolved. We will send another email with further updates as we receive them.

The connection problems being reported earlier yesterday have been resolved by our hosting provider.  The issue was tracked back to a faulty setting in a device providing load balancing to the MPulse server farm.  The repair applied should resolve issues with errors "HTTP 404" and "NT AUTHORITY/NETWORK SERVICE" or where an incorrect web site was displayed.

We appreciate your patience while this problem was being resolved. If you have any other issues or if you are still experiencing connection issues - please contact MPulse Support Services team at 800-944-1796.